Do I need to give notice to my current cleaning service?

It depends on your arrangement. Most independent cleaners in Edmonton work visit-to-visit, so a polite message is enough. If you signed a contract, check the notice period and cancellation terms — reputable companies keep them short and clear.

Should I overlap my old and new cleaners?

Booking the new cleaner before you cancel the old one is the smoothest approach. There is no gap in your schedule, and one visit is usually all it takes to see the difference.

How much does it cost to switch to Ezee Cleanings?

Nothing extra — you just book a clean. Standard cleaning starts from $134 + GST by home size, your first clean is 10% off, and you pay a 10% deposit online to hold your spot, with the balance after the job.

What should I tell a new cleaner before the first visit?

The practical things: how to get in, alarm and pet notes, any product preferences, and honestly, the spots your last cleaner kept missing. That list helps us get your first clean right.

Unhappy With Your Cleaning Service in Edmonton? How to Switch (Without the Hassle)

Almost nobody fires their cleaning service over one bad visit. What usually happens is slower: the baseboards quietly drop off the list, the bathroom mirror gets a wipe instead of a polish, and you start doing a little pre-clean before the cleaners arrive — which defeats the entire point of paying for one. If that sounds familiar, you are not picky. You are just ready for a better fit, and switching is much easier than most Edmonton homeowners expect.

Signs It’s Time to Switch

Start with the pattern, not the incident. One rushed visit happens to every company; what matters is whether anyone fixes it. The clearest signs: the same spots get missed visit after visit, and mentioning them changes nothing. The clean looks great for the first month and slowly slides. Prices creep up with fees you never agreed to, or the quote you were given never seems to match the invoice. Scheduling turns into a chase — late arrivals, last-minute cancellations, no word at all. And the big one: you cannot reach a real person when something goes wrong. A cleaning service you cannot talk to is a cleaning service you cannot trust in your home.

Red Flags to Watch for Next Time

When you start looking around, a few warning signs save a lot of grief. Be careful with quotes that are vague about what is actually included — "a full clean" means very different things to different companies, and the difference shows up in your corners. Watch for prices that only appear after a salesperson visits your home, surprise add-on fees, and contracts that lock you in for months with a cancellation penalty. No reviews, or reviews that all read like they were written by the same person, are worth a pause too. And if a company cannot tell you plainly whether its cleaners are insured and background-checked, that answers the question.

Questions to Ask a New Cleaner

A good cleaner will not mind any of these. Ask what exactly is included in a standard visit and what counts as an extra. Ask how pricing works — flat rate by home size, or hourly — and whether you can see the full price before anyone sets foot in your house. Ask who is coming: the same team each visit, and are they background-checked and insured? Ask what happens if you are not happy with a visit, and get the honest version of the answer. Ask about supplies — who brings them, and are pet-safe or eco-friendly options available? Finally, ask how booking and payment actually work. In 2026 there is no reason switching cleaners should involve three phone calls and a paper form.

How Switching Actually Works

It is refreshingly simple. First, check your current arrangement: most independent cleaners and small companies in Edmonton work visit-to-visit, but if you signed a contract, look for the notice period and cancel politely in writing once you know your dates. Second, book the new cleaner before you cancel the old one, so there is no gap — an overlap of one visit is normal and lets you compare honestly. Third, hand over the practical stuff: door code or key arrangement, alarm notes, where the liners and your preferred products live, and the two or three things your old cleaner always missed. A good new cleaner will ask for that list themselves. That is the whole process. No confrontation required.

What Good Looks Like

Good is boring, in the best way. The price is posted upfront — at Ezee, for example, you pick your home size and see the exact price online before you book, with standard cleans from $134 + GST and just a 10% deposit to hold your spot. The checklist is written down and actually followed. The team is insured and background-checked, the same faces show up, and if something is off, you hear back quickly and it gets fixed. And the reviews are real and checkable — ours are 5.0 stars on Google, from Edmonton homeowners who started exactly where you are now. Good also means local: a team that knows what an Edmonton winter does to an entryway does not need it explained.

The Short Version

If you are tidying up before your cleaners arrive, dreading the invoice, or lowering the bar a little more every month, it is time. Check your notice period, book the new cleaner first, hand over the keys and the hit-list of missed spots, and let the old arrangement end politely. Switching cleaners should feel like upgrading, not like a breakup — and with the right company, the very first visit reminds you why you hired help in the first place.